Terms & Conditions

Booking Terms & Guest Policy

By booking with One Steakhouse & Lounge, you agree to our terms: please arrive on time as tables are held for 15 minutes; cancellations should be made at least 48 hours in advance to avoid charges. Deposits may be required for larger groups and special events, and are non-refundable unless stated otherwise. We operate a smart-casual dress code and reserve the right to refuse service for inappropriate behaviour. Please inform us of any allergies or dietary needs—while we take care, we cannot guarantee an allergen-free environment. Special requests are welcome but not guaranteed. Photography may occur for promotional purposes—let us know if you wish to opt out. Management reserves all rights.

Christmas & New Year's Eve - Booking Terms

Celebrate Christmas Day and New Year’s Eve at One Steakhouse & Lounge with exclusive set menus only. The Christmas Day menu is £89.95 per person with a £20 deposit, and the New Year’s Eve menu is £110 per person with a £20 deposit. Remaining balances must be paid by 30th November. Deposits are non-refundable and non-transferable. A full pre-order is required no later than 14 days before your booking.

Children’s meals are charged at £29.95 for Christmas Day and £35 for New Year’s Eve, served as half portions for both occasions. A discretionary 10% service charge will be added to your final bill.

Please inform us of any allergies or dietary needs in advance—while care is taken, we cannot guarantee allergen-free dishes. Menus, entertainment, and timings may be subject to change. By booking, you agree to these terms.
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Privacy Notice

We are committed to protecting your privacy. For details on how we collect, use, and store your personal data — including for marketing purposes — please see our full Privacy Policy.
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