Terms & Conditions

Booking Terms & Guest Policy

By booking with One Steakhouse & Lounge, you agree to our terms: please arrive on time as tables are held for 15 minutes; cancellations should be made at least 48 hours in advance to avoid charges. Deposits may be required for larger groups and special events, and are non-refundable unless stated otherwise. We operate a smart-casual dress code and reserve the right to refuse service for inappropriate behaviour. Please inform us of any allergies or dietary needs—while we take care, we cannot guarantee an allergen-free environment. Special requests are welcome but not guaranteed. Photography may occur for promotional purposes—let us know if you wish to opt out. Management reserves all rights.

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